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In 2014, HiCoup Kitchenware introduced its first product, a professional rosewood waiter’s corkscrew. And although HiCoup Kitchenware may be a relatively young company, it has been making people across North America stand up and take notice as we provide them with some of the finest wine accessories and cookware products found anywhere in the world.
We started our small family business with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they purchase one of our products. And we have achieved that by taking exceptional pride in the quality that goes into every product we sell and by providing exceptional service that few can match.
We take the time and care that’s needed to make sure every product delivers outstanding performance, good looks, ease of use and durability. And if for any reason you are not 100% satisfied with your product, we will stand behind it with our lifetime “no questions asked” warranty. Just contact us and either my daughter Lori or myself will personally take care of your needs and offer personalized assistance.
Not bad for a little family owned company from Toronto, eh!
HiCoup Kitchenware guarantees that its products meet the highest standards in all areas and quality is never compromised, regardless of the production site.
For reasons of expertise, our products are manufactured abroad, where the technical, staff and material resources needed for efficient manufacture can be accessed. To ensure that these products also meet the highest standards, partners are chosen carefully and the high quality standards are stringently enforced.
It is this level of quality that has allowed HiCoup Kitchenware to become a leader in Canada and the rest of the world.
As a small family-owned business, social responsibility is an integral component of HiCoup Kitchenware’s identity. By consequently integrating social responsibility into our business activities, we ensure that HiCoup Kitchenware's business success is in line with our family's high ethical principles and social expectations. That’s what our company values of integrity, respect, protection of the environment, and our commitment to quality, diversity & inclusion and good neighborly relations stand for.
Customers are our most important stakeholders and the lifeblood of our business.
We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations every time they shop at our store. We know that by doing so we turn customers into advocates for our business. Advocates do more than shop with us, they talk about HiCoup Kitchenware to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with flair.